In observance of U.S. holiday, Independence Day, the U.S. iLab Operations Software offices will be closed on Monday, July 3rd and Tuesday, July 4th. We will have support for EU and APAC on those dates during business hours. We will resume normal U.S. support hours on Wednesday, July 5th.  For urgent matters, please add "Urgent" to the ticket subject and we will prioritize those requests first.


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Research Informatics Core

Overview of Services


The Research Informatics Core is a multidisciplinary informatics application development team dedicated to enhancing and expanding research through the scientific application of information management and informatics innovation. The Core is an award winning, service-oriented group which possesses the following capabilities in these diverse areas:


  • Custom computer application development
  • Database design and development
  • Data and environment integration
  • Development of data mining and reporting tools
  • Development of expert systems
  • Image analysis
  • Systems architecture
  • Informatics consulting
  • Project management


Proven Methodology


The Research Informatics Core functions within a proven methodology which emphasizes continued communication throughout the lifecycle of the engagement. The methodology is focused on a complete understanding of expectations during all phases which provides a clear direction for our informatics core, in the end producing the optimal solution for each customer.



Dave Billiter | Director | 614-355-2891


Location and hours of operation


Hours Location

7am - 5pm Monday through Friday

Nationwide Children's Hospital


Links and resources




Name Role Phone Email Location
Heather Day
Project Manager

Dave Billiter

Eric Kramer